Frequently Asked Questions
Everything you need to know about your NADINE MERABI experience.
How long does international shipping take?
We offer express worldwide shipping. Delivery typically takes 3-5 business days for international orders, depending on your location and customs processing times.
What is your return policy?
We accept returns on all full-priced items within 14 days of receipt, provided the garments are unworn, in their original condition, and with all security tags still attached.
How do I find my perfect size?
Each product page features a detailed size guide. As our garments are precision-tailored, we recommend measuring yourself and comparing against our chart or contacting our stylists for personalized advice.
Do I have to pay import duties and taxes?
For many regions, including the UK, USA, and EU, duties and taxes are calculated at checkout so there are no hidden costs upon delivery. For other territories, please check our shipping policy for specific details.
Can I amend or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are generally unable to make changes or cancellations, but you can return the item for a refund once received.
Are your garments true to size?
Our designs are crafted to be true to our specific size guide. If you are between sizes, we generally recommend sizing up due to the structured nature of our luxury fabrics and intricate beadwork.